If you are unable to download the data from your device, there are several things we can try:
Make sure your device is in Debugging Mode
and allows Unknown Resources.
Try a different cable and a different USB port on your computer.
Make sure you have installed the Phone Recovery Stick Drivers Pack when you first run the Phone Recovery Stick.
If none of these things work, it may be necessary for you to download the latest drivers from the manufacturer's website.